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Hi, I am

Skilled WordPress Developer | Speed, E-commerce Operations & Customer Support Specialist

Hello! I am a results-oriented WordPress Developer, Digital Marketer, and E-commerce Specialist with 2+ years of focused experience in creating, optimizing, and managing powerful digital platforms. My core expertise lies in transforming complex business requirements into flawless, secure, and user-friendly WordPress websites. Beyond development, I specialize in driving growth through targeted digital marketing campaigns (including Facebook/Google Ads and SEO) and providing top-tier customer support and email communication to ensure seamless operations and high client retention.

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Md. Mahadi Hasan

Download My Professional CVs

Click to instantly auto-download my specialized service profiles.

WordPress Developer CV

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Customer Support CV

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My Core Service Offerings

I provide end-to-end development and store management services across the WordPress ecosystem.

Custom WordPress Website Design

Building unique, responsive, and pixel-perfect WordPress themes from scratch, based on custom design files (Figma, Adobe XD, etc.) using Elementor Pro.

WooCommerce Dev & Operations

Full setup, customization, and optimization of WooCommerce stores, including secure payment gateway integration and advanced product inventory management.

E-commerce Customer Support

Providing top-tier customer service, managing support inboxes (Zendesk, Intercom, Gorgias), handling order inquiries, refunds, and maintaining a warm brand tone.

Live Client Platforms

Real websites launched and optimized. Click to open live link.

PeptixBio
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PeptixBio

Professional WordPress E-commerce Site | Bio-Tech Brand

Vigo Pack
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Vigopack

Corporate WordPress Website Development for Packaging Solutions

RKB Plumbing
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Marketplace STR

Professional Business Marketplace Website Development (WordPress)

I Turn Slow Websites into Conversion Engines

A delay of just 1 second can drop your conversion rates by up to 20%. I specialize in taking bloated WordPress sites and cleaning their database, minimizing CSS/JS, and optimizing media pipelines.

Typical WordPress Site Load Speed (Before) 5.2 Seconds
After My Optimization (Core Web Vitals Pass) 1.4 Seconds

Real GTmetrix Goals Achieved

A

GTmetrix Grade

99%

Performance Score

97%

Structure Score

<1.5s

LCP Load Speed

Marketplace Gigs & Project Catalogs

Explore my ready-made service packages listed on Fiverr and Upwork.

Customer Support Catalog Upwork Catalog

I will provide Zendesk and Gorgias customer support virtual assistant

Order Package
WooCommerce Gig Fiverr Gig

I will get a modern wordpress ecommerce store with secure payments

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Landing Page Catalog Upwork Catalog

I will get a high converting landing page using Elementor

Order Package
multilingual website Gig Fiverr Gig

I will create a professional multilingual wordpress website

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Digital Marketing Expertise

Combining technical WordPress development with data-driven marketing strategies to scale business growth.

Verified Credentials

Professional Certification

Digital Marketing – Level 4

Status: Fully Completed

Issued By

ICDS – Integrated Community Development Society

This Level 4 certification validates advanced expertise in paid advertising structures, data analytics, and strategic lead generation frameworks.

Facebook Ads Campaign

Targeted ad setups, pixel tracking, and custom audience scaling.

Google Ads Campaign

Search, Display, and Performance Max setups for conversions.

GMB Profile Optimization

Google My Business setup to dominate local map searches.

Google Analytics (GA4)

Tracking user behavior, event goals, and e-commerce data.

Google Search Console

Indexing management, sitemaps, and monitoring organic ranking.

YouTube Video Optimization

Keywords, descriptions, tags, and SEO for video visibility.

Email Marketing

Automated newsletters, drip campaigns, and lead nurturing.

B2B Lead Generation

Finding verified client leads, emails, and data scraping.

E-commerce & Customer Support Experience

Proven track record in managing online store operations, dedicated client communication, and social media support.

2026 United States

Ecommerce Specialist & Customer Support

PeptixBio

  • ✓ Managed daily e-commerce operations, order processing, and customer accounts.
  • ✓ Handled email, live chat, and ticketing flows efficiently to resolve customer queries.
Upwork Role United States

Email Customer Service Representative

AscendBioLabs

  • ✓ Managed dedicated email support with rapid response times and professional communication.
  • ✓ Resolved customer grievances, tracked shipments, and provided detailed product insights.
2024 - present Skincare Brand Page

Social Media & Support Lead

Dermacare Essentials

  • ✓ Managed social media channels, daily customer chat support, and order management.
  • ✓ Designed promotional skincare banners and product graphics to increase brand engagement.

Upwork Verified Feedback

What global clients and website owners say about my work.

Verified

"Great work from Mahadi. Was quick and efficient."

— Website Translation Issues Fix
Verified

"Thank you very much for your support!"

— Web Design (Hourly Contract)
Verified

"great work"

— Blog Editing in WordPress
Verified

Long-term contract asset: Contributed 73+ hours of dedicated customer support and email operations for an E-commerce brand.

— Customer Support Email Assistant